We want your KARMA 1896 order to arrive as expected. If something isn’t right, please contact us so we can review the issue.
Damaged, defective, or incorrect items
Please contact karmaglobalenterprises@gmail.com within 4 of delivery if your item arrives damaged, has a printing or manufacturing defect, or differs from what you ordered.
Include:
Your order number.
A brief description of the issue.
Clear photographs of the item and any relevant packaging.
We’ll review your request and explain the available resolution, which may include a replacement or refund where appropriate.
Size exchanges and change-of-mind returns
[Insert the approved policy: whether these are accepted, the request deadline, eligible item condition, exclusions, and who pays return shipping.]
Please review the product’s size guide before ordering, as sizing can vary between products and brands.
Before sending an item back
Contact us first for return instructions. Please do not send items to a manufacturer or fulfillment address without authorization.
Refunds
As each KARMA 1896 item is curated especially for you we do not, as a standard, accept returns or issue refunds. The exception to our refund policy is for broken, misprinted or malfunctioning wear based on the standard use for the item.
If a refund is approved, we’ll confirm the amount and issue it to the original payment method. Please allow ten (10) days for us to process the refund; your payment provider may require additional time to post it.
Original shipping charges are non-refundable without exception.
Order changes and cancellations
Contact us promptly if you need to change or cancel your order. Because fulfillment may begin shortly after purchase, changes and cancellations cannot always be accommodated.
Your rights
This policy does not limit any rights you have under applicable consumer protection law.
For assistance, contact karmaglobalenterprises@gmail.com.
